State Farm® Insurance Agent Sam Maimone

"I had initially switch my auto insurance with State Farm due to my current insurance being much higher. But after the six months my policy doubled and then after inquiring, they said it was due to inflation. But then the next six months of doubled again. So I shopped around found a better quote and called into, get my policy canceled. They argued with me that their policy was better. After receiving a renewal letter I realize they did not cancel my policy per my request. So I called in again and they told me that they would refund the money as long as I could email and a proof of Insurance with the other company. They did finally cancel my policy, but they only returned probably a day or two worth of insurance. So therefore, I am not going to be referring any future business to this outfit. If I could give them a zero star rating I would."

"Sam and his team are the absolute best!!!! They have went above and beyond to assist me with a claim even though that exceeds their requirements."

"I just love this Statefarm Agency, and it's team! Ever since I switched my insurance, I haven't wanted to look elsewhere. Sam Maimone and his team, especially Lilah, are just real lifesavers. They make insurance so easy and have just given me such peace of mind. Seriously, they take away the stress that comes with finding the right insurance. Best yet, they have saved me so much on my monthly insurance, and I have gotten some of the best rates. I can't praise this Statefarm team enough. They more than earn and deserve all the five-star rave reviews they get."

"I would that Brittany Ray for awesome job she does at state farm she go above an beyond to make sure I m happy and satisfied she is so nice friendly an I love her personality I also would like for her manager to see if she get moved up to a higher position cause she deserves it ever since I became a state farm family she always an as been the same friendly Brittany thank u for ur great service."

"I am so grad for Brittany she did a SUPURB job I am astonished I honestly wish I would take her on a date. She deserves a raise."

"Great people. Have been either statefarm for a long time. Rachel and allison are awesome."

"By far the best customer service ever this is One office. I don’t mind making my payments to what a bunch of great people here they are definitely good neighbors."

"I haven’t been with Sam and State Farm 2+ years. The experience has been pleasant and a 9/10 until recently it’s hard too get someone to follow up on issues or policy questions. There was a change to my policy that I was not aware of and I called multiple times to get answers and here we are a week later and no resolution"

"Constantly raising my rates, at double what I was paying last year, every time I call I just get excuses, would not work with. Edit: He's welcome to call me but the first quote I got was $80 less a month for similar coverage, but I've already called in and all I get told is basically there is nothing they can do except take away coverage, and its for someone without tickets or accidents"

"Rachel is the absolute best! She has offered some of the best offers State Farm had to offer and always keeps me updated on new offers. Not to mention every time I need something she is there whether it’s a payment, to help with mix ups or even a question. She’s been so great that I’ve actually referred my husband and son to this agency and we all have State Farm products and specifically deal with Rachel now. She’s awesome!"

"Communication with customers- 0 stars Ability to listen to customers- 0 stars Ability to follow legal protocols with the state - 0 stars One of the WORST State Farm agencies in the United States, i called with an issue after cancellation of my policy to only be hung up on & then forced to speak to the manager. Talked over & refused to accept responsibility on their end. Laughed at my complaint & only pushed all blame off on the other parties involved. I DO NOT recommend. Some helpful customer service tips.. 1. Don’t hang up on the customer 2. Don’t talk over the customer 3.Accept responsibility for your part 4. Help the customer Most issues in major corporations these days are that they refuse to accept blame, you definitely are not the major part of my issue but are definitely the ROOT CAUSE. Do better"

"Brittany Ray was so helpful today over the phone. She setup a whole policy for me, and helped me save on my bill in no time. 10/10"

"Regina provided multiple quotes and detailed information for auto and home. Previously had another State Farm agent and hesitant to find a new one but she was fantastic on my initial inquiry call. Highly recommend her and the agency."

"My rates were going up, but Sam sent a text warning me, I spoke with Britney. She was able to determine I had the wrong mileage selected, and not only did my rates not go up, they went down. Thank you so much for support."

"Thank you so much for all your help. Brittany is amazing, and very professional! Thank you."

"I called in today to get my policy renewal information and spoke with Brittany. The level of professionalism and politeness she displayed is one of the many confirming reasons why I left my other carrier for Car insurance. I have my car and my wife's car insured with Sam Maimone - Statefarm here in Jacksonville, Fl. If you're looking for a knowledgeable, dependable, and courteous agent to handle your insurance needs; make sure you reach out and ask to speak with Brittany!"

"Brittany Ray just helped to reduce my auto insurance cost significantly!. She was so knowledgeable and helpful throughout the process. I highly recommend Brittany as an informed and valuable insurance professional. Thank you, Brittany."

"I usually do not post reviews, but I really wanted to share the wonderful experience I had with the State Farm Rep. Brittany Ray at Sam Maimone's office. I was really frustrated with the recent price increase in my insurance coverage. I was at my wits end. However, I spoke with Brittany and she was not only able to explain my policy coverages and how they work but she was able to work with me and get my rates down to a manageable cost. With the economic increases in gas, food, etc., it is really nice to catch a break on my insurance. Thank you Brittany for taking out to the time to walk me through this process. I will am forever grateful."

"Sam Maimone State Farm Auto Insurance has given me some time to come up with the money to pay my auto insurance and the representatives are pretty friendly on the cellphone"

"This insurance company is great! Sam and his team is very responsive, kind, and helpful!"

"I was late on my insurance payment, an oversight on my part. I reached out to Brittany Ray who couldn't have been any kinder with helping me catch up on my coverage payment. She was pleasant, personable and very understanding. Thank you Ms.Ray for your help today."

"I’ve been with this location for a while, and I’ve had no issues. Rachael is very helpful and always gets back to me quickly whenever I have a question. Definitely recommend."

"Nice and responsive guys are working there, all of 'em, Rachel, Brittany, Yvette, Regina, and others. Always willing to help, always knowledgeable and professional, always solving whatever is needed! Thank you!"

"Employees are very friendly and knowledgeable. They work hard getting the work done on a timely manner."

"I just spoke with Ms. Rachel (sorry if I misspelled), & her customer was phenomenal!!!! I was trying to do a claim with claims dept & I had trouble. So, I called my local area & she helped me! She listened to my concerns, found a solution, & I felt relieved after the phone call! I COULDN'T THANK HER ENOUGH! THANKS!!!! I recommend them! Also I've been a customer with them for some yrs now!"