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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eric

Eric

April 17, 2025

5  out of  5
rating by Eric
"This is a great team! I have spoken with and worked with a few people at this office and they have always been extremely helpful and have helped ensure that I stay covered. They are very communicative and text or call for things that other agencies have just let slide. They are a proactive instead of reactive team and I greatly appreciate them! I would definitely recommend doing business with this office and team!"
We responded:
"Thank you, Eric, for sharing your experience with our team! I'm glad to know that our proactive approach and communication have made a positive impact on your coverage. Your recommendation means a lot to us!"
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Christine Helton

April 14, 2025

5  out of  5
rating by Christine Helton
"Rachel and Sam are amazing!!! From the 1st day I got my insurance they have gone above and beyond. Recently I switched jobs and did not have the money on my due date. Rachel worked with me and allowed me to pay it when I could. Most companies won't work with you like that. They truly given me a piece of mind by knowing that I'm not going to lose insurance coverage just because I dont have the money that day. Thanks for everything you do!!"
We responded:
"Thank you, Christine, for sharing your experience! I'm so happy to hear that Rachel and I could assist you during your job transition. It's important to us that you feel secure with your insurance coverage. If you ever need anything else, don't hesitate to reach out. We're here to help!"
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Heather Breton

April 9, 2025

5  out of  5
rating by Heather Breton
"I’m so grateful for Neal’s help with our homeowners insurance. He kept in regular contact with me throughout the process and always updated me on the progress. Neal was professional, responsive, and truly went above and beyond to make a stressful situation easier. I really appreciate his support and would highly recommend him."
We responded:
"Thank you, Heather, for sharing your experience! I'm glad Neal was able to assist you with your homeowners insurance and make the process smoother!"
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Derek O'Brien

April 8, 2025

5  out of  5
rating by Derek O'Brien
"Neal was very helpful and professional in helping with my homeowners insurance. He took care of things and resolved my problem. Great service!"
We responded:
"Hi, Derek! Thanks so much for sharing that Neal was able to assist with your homeowners insurance and resolve your issue quickly. His professionalism and commitment to helping our customers is something we truly value. "
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Carlos Sarabia

April 5, 2025

4  out of  5
rating by Carlos Sarabia
"Excelente atención por parte de Charda, a pesar de no hablar español muy bien, se hace entender"
We responded:
"¡Gracias, Carlos! Nos alegra saber que Charda pudo brindarte una excelente atención. Apreciamos tu comprensión con el idioma y estamos aquí para ayudarte con cualquier otra consulta que puedas tener. ¡No dudes en contactarnos!"
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Jeff Maggert

April 2, 2025

5  out of  5
rating by Jeff Maggert
"I have been with Sam for many years. I would not change Insurance. His staff is phenomenal!"
We responded:
"Thank you, Jeff, for your loyalty and kind words! I'm delighted to know that you value the service provided by our team. We're here to assist you with any insurance needs you may have. Feel free to reach out anytime!"
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Lynn Brittingham

March 28, 2025

5  out of  5
rating by Lynn Brittingham
"This local office makes everything so easy! Rachel was the most helpful! Highly recommend using them for all your insurance needs!"
We responded:
"Thank you for your wonderful feedback, Lynn! I'm happy to know that our office made things easy for you. Rachel is indeed a valuable part of our team, and I'm glad she could assist you so well. If you ever need anything else or have questions, feel free to reach out. We're here to help!"
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Nichole Ketchem

March 27, 2025

5  out of  5
rating by Nichole Ketchem
"This agency and representative has been awesome!!! Such a quick easy process!!!"
We responded:
"Thank you, Nichole, for your wonderful feedback! I'm glad to know that you found the process quick and easy. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Nick Tennant

March 26, 2025

5  out of  5
rating by Nick Tennant
"Tiffany and the team at State Farm are always willing to help when they can. Always can reach them whenever I need them."
We responded:
"Nick, thanks for your wonderful feedback! I'm happy to know that Tiffany and the team have been there for you whenever needed. We're here to assist with any other questions or needs you may have."
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Violet Ross

March 18, 2025

5  out of  5
rating by Violet Ross
"My State Farm agent name is Ally, and she’s awesome. Ally is very knowledgeable and very patient… She answered all my questions giving me full understanding of my policy. I totally recommend State Farm insurance agency where you get more for your buck. Thank you State Farm yours truly Violet."
We responded:
"Thank you, Violet, for your wonderful feedback! I'm delighted to hear that Ally was able to provide you with the knowledge and patience you needed. It's fantastic to know you feel you’re getting great value with us. If you have any more questions or need assistance in the future, please don't hesitate to reach out."
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Chad West

March 17, 2025

5  out of  5
rating by Chad West
"This is the best customer service i have ever gotten when dealing with insurance. Rachel is absolutly amazing and is always helpful and willing to assist me, from changing my insurance or help me submitting the insurance to the lean holder, she is always there to help. If I could give 10 stars I would!"
We responded:
"Thank you so much, Chad! I'm really happy to hear about your positive experience with our service. Rachel is indeed a valuable part of our team, and we're grateful for her dedication to helping our customers. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!"
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Yolanda Oliver

March 12, 2025

5  out of  5
rating by Yolanda Oliver
"Been with Sam and his team for several years. They cover our family with a wide range of products and ALWAYS provide personalized service."
We responded:
"Thank you, Yolanda, for your wonderful feedback! I'm happy to know that you and your family have been satisfied with the personalized service and wide range of products we offer. It's our goal to provide the best support possible. If you ever have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Teresa G.

March 12, 2025

5  out of  5
rating by Teresa G.
"Awesome office!!! Helped my husband and I switch over our insurance smoothly"
We responded:
"Thank you so much, Teresa! I'm happy to know that our office could assist you and your husband with a smooth transition to our insurance services. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Johnisha Lewis

March 12, 2025

5  out of  5
rating by Johnisha Lewis
"Soooo my agent Regina was truly amazing and knowledgeable, most of all relatable and patient with me."
We responded:
"Thank you, Johnisha, for sharing your experience! I'm so happy to know that Regina was able to assist you with such patience and understanding. Her ability to connect with our customers is truly valued. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Ralph Deabrunzzo

March 12, 2025

5  out of  5
rating by Ralph Deabrunzzo
"Yvette was beyond helpful. I cannot explain how thorough,and responsive she was, and I need to emphasize responsive.One does not have to worry about a call back.She will get back to you when she says she will. It is a pleasure to work with a person of her caliber in today's world. I give her a 100% in customer service.Ralph D."
We responded:
"Thank you, Ralph, for your wonderful feedback! I'm delighted to know that Yvette provided such exceptional service. Her dedication to being thorough and responsive truly makes a difference, and it's great to see her efforts recognized. If you have any more questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Robin Allard, LMFT

Robin Allard, LMFT

March 6, 2025

5  out of  5
rating by Robin Allard, LMFT
"I can’t express enough how amazing Sam Maimone - State Farm Insurance is! I worked with Regina, and she went above and beyond to help me understand my options and find the best coverage for my needs. Not only did she give me fantastic savings on my auto insurance, but she also saved me a significant amount on my renters and life insurance as well! I had no idea how much I was overpaying, and Regina’s expertise really opened my eyes. She took the time to explain everything in detail, answered all of my questions with patience, and made the entire process smooth and stress-free. It’s rare to find such genuine customer service, and I’m so grateful for her dedication to ensuring I got the best deal possible. I highly recommend Sam Maimone - State Farm Insurance to anyone looking for insurance. If you want an agent who truly cares about you and your wallet, Regina is your go-to!"
We responded:
"Thank you, Robin, for sharing your experience with us! I'm so happy to hear that Regina was able to assist you in finding the right coverage and savings on your insurance needs. Her dedication to providing detailed explanations and answering your questions truly reflects our commitment to excellent service. We appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Devin Bradford

February 27, 2025

5  out of  5
rating by Devin Bradford
"Regina was so helpful! She got be set up with motorcycle insurance and saved me $200 a month! Thank you!"
We responded:
"Thank you, Devin! I'm delighted to hear that Regina was able to assist you with your insurance. We're always here to help with any of your insurance needs. Feel free to reach out anytime!"
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Audrey Burch

February 24, 2025

5  out of  5
rating by Audrey Burch
"Rachel Haas been my agent for the whole time I has e been with state farm she is highly trained to take care of any problem. I have and fixed to the best a fastest ability she Haas she puts her heart and soul in to helping the best ever to have thanks Rachel"
We responded:
"Thank you, Audrey, for your wonderful feedback! I'm delighted to know that Rachel has been able to assist you so effectively. Her dedication and commitment truly shine through in her work. If you ever need further assistance or have any questions, please feel free to reach out to our office. We're here to help!"
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Allison Drake

February 24, 2025

5  out of  5
rating by Allison Drake
"Everyone at Sam’s office has been extremely helpful with every single question I can possibly have about my policies! With all of the changes happening everywhere, this office has stayed consistent with their service. I would HIGHLY recommend my friends and family to switch!"
We responded:
"Thank you, Allison, for your wonderful feedback! I'm so happy to know that our team has been able to assist you with all your questions and provide consistent service. Your recommendation to friends and family means a lot to us. If you ever need further assistance or have more questions, feel free to reach out. We're here to help!"
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Rosie Kipp

February 24, 2025

5  out of  5
rating by Rosie Kipp
"I needed to get car insurance for my daughter who lives in Jacksonville Beach Florida and I got the best customer service from Brittany Ray! Not only was she friendly and patient with me, but she was very knowledgeable! She walked me through line by line the full coverage, and she was also very helpful in going over different ways for my daughter to get a multi line discount such as the drive safe program or adding life insurance. I appreciate Brittany‘s help with everything and would definitely recommend this State Farm agent to anyone in the Jacksonville Florida area!! Thank you so much, Brittany for being such a great representative of State Farm Insurance!!"
We responded:
"Thank you, Rosie, for sharing your experience! I'm happy to know that Brittany provided such exceptional service while helping you with your daughter's insurance. Her patience and knowledge in explaining coverage options and discounts are truly commendable. We're grateful for your recommendation and are always here to assist with any further insurance needs in Jacksonville. Feel free to reach out if you have any more questions or need further assistance!"
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Michael Horrigan

February 17, 2025

5  out of  5
rating by Michael Horrigan
"The performance of the team in the office is always exceptional. Polite effective and professional. All of our dealing with the team over the years have given great results and complete satisfaction."
We responded:
"Thank you, Michael, for sharing your positive experience with our team! We're happy to know that our efforts have consistently met your expectations over the years. Your satisfaction is our priority, and we're here to assist with any future needs or questions you may have."
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Marty Stoyanoff

February 14, 2025

5  out of  5
rating by Marty Stoyanoff
"I am giving five stars because I had a wonderful experience working with the staff. They respond promptly, are always ready to help, reliable, and easy to work with."
We responded:
"Thank you, Marty, for the fantastic review! I'm happy to hear that our staff's promptness and reliability made your experience a positive one. We're always here to assist with any of your insurance needs. Don't hesitate to reach out if you have any questions in the future!"
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Jan Anderson

February 13, 2025

5  out of  5
rating by Jan Anderson
"Tiffany was exceptionally helpful in answering my questions about making changes to my upcoming auto insurance policy. She spent a lot of time with me and was very knowledgeable in advising me about the pros and cons of various changes. Tiffany Brewer is to be commended in her service with Sam Maimone's State Farm Agency. Jan Anderson"
We responded:
"Thank you, Jan, for sharing your experience! I'm glad to hear that Tiffany was able to assist you with your insurance policy questions. Her dedication and expertise are truly valued, and we're grateful to have her on our team. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Dave Farraday

February 11, 2025

5  out of  5
rating by Dave Farraday
"Kudos to Rachel Lindley this morning. Very helpful with all my questions about some of the language in my homeowners policy. She took the time to fully explain and provide details and/or examples of what the terminology was referring to. I appreciate greatly her patience with my questions, her knowledge of my policy, and her friendly personality."
We responded:
"Thank you, Dave, for sharing your experience! I'm happy to know that Rachel was able to assist you with your policy questions. Her dedication to providing clear explanations and her friendly approach truly make a difference. If you need further assistance, feel free to reach out to our office anytime."
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Williames Silva

February 4, 2025

5  out of  5
rating by Williames Silva
"The best customer service Rachel Lindley, I had all the attention and dedication to resolve my problem and also it was super helpful and quickly. I 100% recommend We thank you for your support."
We responded:
"Thank you, Williames, for your wonderful feedback! I'm happy to know Rachel provided you with attentive and dedicated service. Your recommendation means a lot to us. If you ever need further assistance, we're here to help!"