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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Violet Ross

Violet Ross

March 18, 2025

5  out of  5
rating by Violet Ross
"My State Farm agent name is Ally, and she’s awesome. Ally is very knowledgeable and very patient… She answered all my questions giving me full understanding of my policy. I totally recommend State Farm insurance agency where you get more for your buck. Thank you State Farm yours truly Violet."
We responded:
"Thank you, Violet, for your wonderful feedback! I'm delighted to hear that Ally was able to provide you with the knowledge and patience you needed. It's fantastic to know you feel you’re getting great value with us. If you have any more questions or need assistance in the future, please don't hesitate to reach out."
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Chad West

March 17, 2025

5  out of  5
rating by Chad West
"This is the best customer service i have ever gotten when dealing with insurance. Rachel is absolutly amazing and is always helpful and willing to assist me, from changing my insurance or help me submitting the insurance to the lean holder, she is always there to help. If I could give 10 stars I would!"
We responded:
"Thank you so much, Chad! I'm really happy to hear about your positive experience with our service. Rachel is indeed a valuable part of our team, and we're grateful for her dedication to helping our customers. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!"
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Yolanda Oliver

March 12, 2025

5  out of  5
rating by Yolanda Oliver
"Been with Sam and his team for several years. They cover our family with a wide range of products and ALWAYS provide personalized service."
We responded:
"Thank you, Yolanda, for your wonderful feedback! I'm happy to know that you and your family have been satisfied with the personalized service and wide range of products we offer. It's our goal to provide the best support possible. If you ever have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Teresa G.

Teresa G.

March 12, 2025

5  out of  5
rating by Teresa G.
"Awesome office!!! Helped my husband and I switch over our insurance smoothly"
We responded:
"Thank you so much, Teresa! I'm happy to know that our office could assist you and your husband with a smooth transition to our insurance services. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Johnisha Lewis

Johnisha Lewis

March 12, 2025

5  out of  5
rating by Johnisha Lewis
"Soooo my agent Regina was truly amazing and knowledgeable, most of all relatable and patient with me."
We responded:
"Thank you, Johnisha, for sharing your experience! I'm so happy to know that Regina was able to assist you with such patience and understanding. Her ability to connect with our customers is truly valued. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Ralph Deabrunzzo

March 12, 2025

5  out of  5
rating by Ralph Deabrunzzo
"Yvette was beyond helpful. I cannot explain how thorough,and responsive she was, and I need to emphasize responsive.One does not have to worry about a call back.She will get back to you when she says she will. It is a pleasure to work with a person of her caliber in today's world. I give her a 100% in customer service.Ralph D."
We responded:
"Thank you, Ralph, for your wonderful feedback! I'm delighted to know that Yvette provided such exceptional service. Her dedication to being thorough and responsive truly makes a difference, and it's great to see her efforts recognized. If you have any more questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Robin Allard, LMFT

Robin Allard, LMFT

March 6, 2025

5  out of  5
rating by Robin Allard, LMFT
"I can’t express enough how amazing Sam Maimone - State Farm Insurance is! I worked with Regina, and she went above and beyond to help me understand my options and find the best coverage for my needs. Not only did she give me fantastic savings on my auto insurance, but she also saved me a significant amount on my renters and life insurance as well! I had no idea how much I was overpaying, and Regina’s expertise really opened my eyes. She took the time to explain everything in detail, answered all of my questions with patience, and made the entire process smooth and stress-free. It’s rare to find such genuine customer service, and I’m so grateful for her dedication to ensuring I got the best deal possible. I highly recommend Sam Maimone - State Farm Insurance to anyone looking for insurance. If you want an agent who truly cares about you and your wallet, Regina is your go-to!"
We responded:
"Thank you, Robin, for sharing your experience with us! I'm so happy to hear that Regina was able to assist you in finding the right coverage and savings on your insurance needs. Her dedication to providing detailed explanations and answering your questions truly reflects our commitment to excellent service. We appreciate your recommendation and look forward to assisting you with any future insurance needs!"
Profile photo of Devin Bradford

Devin Bradford

February 27, 2025

5  out of  5
rating by Devin Bradford
"Regina was so helpful! She got be set up with motorcycle insurance and saved me $200 a month! Thank you!"
We responded:
"Thank you, Devin! I'm delighted to hear that Regina was able to assist you with your insurance. We're always here to help with any of your insurance needs. Feel free to reach out anytime!"
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Audrey Burch

February 24, 2025

5  out of  5
rating by Audrey Burch
"Rachel Haas been my agent for the whole time I has e been with state farm she is highly trained to take care of any problem. I have and fixed to the best a fastest ability she Haas she puts her heart and soul in to helping the best ever to have thanks Rachel"
We responded:
"Thank you, Audrey, for your wonderful feedback! I'm delighted to know that Rachel has been able to assist you so effectively. Her dedication and commitment truly shine through in her work. If you ever need further assistance or have any questions, please feel free to reach out to our office. We're here to help!"
Profile photo of Allison Drake

Allison Drake

February 24, 2025

5  out of  5
rating by Allison Drake
"Everyone at Sam’s office has been extremely helpful with every single question I can possibly have about my policies! With all of the changes happening everywhere, this office has stayed consistent with their service. I would HIGHLY recommend my friends and family to switch!"
We responded:
"Thank you, Allison, for your wonderful feedback! I'm so happy to know that our team has been able to assist you with all your questions and provide consistent service. Your recommendation to friends and family means a lot to us. If you ever need further assistance or have more questions, feel free to reach out. We're here to help!"
Profile photo of Rosie Kipp

Rosie Kipp

February 24, 2025

5  out of  5
rating by Rosie Kipp
"I needed to get car insurance for my daughter who lives in Jacksonville Beach Florida and I got the best customer service from Brittany Ray! Not only was she friendly and patient with me, but she was very knowledgeable! She walked me through line by line the full coverage, and she was also very helpful in going over different ways for my daughter to get a multi line discount such as the drive safe program or adding life insurance. I appreciate Brittany‘s help with everything and would definitely recommend this State Farm agent to anyone in the Jacksonville Florida area!! Thank you so much, Brittany for being such a great representative of State Farm Insurance!!"
We responded:
"Thank you, Rosie, for sharing your experience! I'm happy to know that Brittany provided such exceptional service while helping you with your daughter's insurance. Her patience and knowledge in explaining coverage options and discounts are truly commendable. We're grateful for your recommendation and are always here to assist with any further insurance needs in Jacksonville. Feel free to reach out if you have any more questions or need further assistance!"
Profile photo of Michael Horrigan

Michael Horrigan

February 17, 2025

5  out of  5
rating by Michael Horrigan
"The performance of the team in the office is always exceptional. Polite effective and professional. All of our dealing with the team over the years have given great results and complete satisfaction."
We responded:
"Thank you, Michael, for sharing your positive experience with our team! We're happy to know that our efforts have consistently met your expectations over the years. Your satisfaction is our priority, and we're here to assist with any future needs or questions you may have."
Profile photo of Marty Stoyanoff

Marty Stoyanoff

February 14, 2025

5  out of  5
rating by Marty Stoyanoff
"I am giving five stars because I had a wonderful experience working with the staff. They respond promptly, are always ready to help, reliable, and easy to work with."
We responded:
"Thank you, Marty, for the fantastic review! I'm happy to hear that our staff's promptness and reliability made your experience a positive one. We're always here to assist with any of your insurance needs. Don't hesitate to reach out if you have any questions in the future!"
Profile photo of Jan Anderson

Jan Anderson

February 13, 2025

5  out of  5
rating by Jan Anderson
"Tiffany was exceptionally helpful in answering my questions about making changes to my upcoming auto insurance policy. She spent a lot of time with me and was very knowledgeable in advising me about the pros and cons of various changes. Tiffany Brewer is to be commended in her service with Sam Maimone's State Farm Agency. Jan Anderson"
We responded:
"Thank you, Jan, for sharing your experience! I'm glad to hear that Tiffany was able to assist you with your insurance policy questions. Her dedication and expertise are truly valued, and we're grateful to have her on our team. If you have any more questions or need further assistance, please don't hesitate to reach out."
Profile photo of Dave Farraday

Dave Farraday

February 11, 2025

5  out of  5
rating by Dave Farraday
"Kudos to Rachel Lindley this morning. Very helpful with all my questions about some of the language in my homeowners policy. She took the time to fully explain and provide details and/or examples of what the terminology was referring to. I appreciate greatly her patience with my questions, her knowledge of my policy, and her friendly personality."
We responded:
"Thank you, Dave, for sharing your experience! I'm happy to know that Rachel was able to assist you with your policy questions. Her dedication to providing clear explanations and her friendly approach truly make a difference. If you need further assistance, feel free to reach out to our office anytime."
Profile photo of Williames Silva

Williames Silva

February 4, 2025

5  out of  5
rating by Williames Silva
"The best customer service Rachel Lindley, I had all the attention and dedication to resolve my problem and also it was super helpful and quickly. I 100% recommend We thank you for your support."
We responded:
"Thank you, Williames, for your wonderful feedback! I'm happy to know Rachel provided you with attentive and dedicated service. Your recommendation means a lot to us. If you ever need further assistance, we're here to help!"
Profile photo of Amy Deutsch

Amy Deutsch

February 4, 2025

5  out of  5
rating by Amy Deutsch
"I had an outstanding experience with Sam Maimone State Farm Insurance and especially my agent Ali. From the very beginning, Ali was incredibly knowledgeable, patient and attentive to my needs. She took the time to explain all my options and helped me find the best coverage at the best price. I really appreciated how Ali went above and beyond to make sure I understood everything clearly and felt confident in my choices. The process was extremely smooth and I never felt rushed or overwhelmed. It’s rare to find such exceptional customer service these days and Ali truly made the whole experience a positive one. I would highly recommend both Sam Maimone and Ali to anyone looking for reliable, trustworthy insurance coverage."
We responded:
"Thank you so much, Amy, for sharing your wonderful experience with our agency! I'm delighted to hear that Ali provided you with such knowledgeable and attentive service. It's fantastic to know that she helped you find the best coverage and made the process smooth and stress-free. Your recommendation means a lot to us. If you ever have any questions or need further assistance, please don't hesitate to reach out."
Profile photo of r morris

r morris

February 3, 2025

5  out of  5
rating by r morris
"I really appreciate the attention to detail and patience Neal had with me. He was detailed professional and extremely knowledgeable. I would recommend this office to anyone that will listen."
We responded:
"Thank you, R Morris, for your wonderful feedback! I'm glad to hear that Neal's attention to detail and patience made a positive impact on your experience. His professionalism and knowledge are truly valued here. We appreciate your recommendation and are here to assist with any future insurance needs you may have!"
Profile photo of Betty Friend

Betty Friend

February 2, 2025

5  out of  5
rating by Betty Friend
"Here’s something unique and very nice that Ali does, with both my husband and I and the same for our daughter. When she compared our current pricing vs State Farm bundling, if it made sense to switch she recommended switching but if it wasn’t good for us to use State Farm she advised us to hang in to review in another 6 months. Of course State Farm was always the best cost! Ty Ali"
We responded:
"Thank you, Betty, for sharing your experience! I'm happy to hear that Ali provided such thoughtful and personalized advice for you and your family. It's great to know that her recommendations were beneficial and that State Farm offered the best cost for your needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of suzanne copley

suzanne copley

February 1, 2025

5  out of  5
rating by suzanne copley
"Speaking with Ali and discovering how much State Farm can potentially save me in auto/home premiums has been eye-opening! I am delighted with this group's responsiveness and research on my behalf!!"
We responded:
"Thank you, Suzanne, for sharing your experience! I'm happy to hear that Ali was able to provide valuable insights into potential savings on your premiums. Our team is dedicated to being responsive and thorough in our research, and it's wonderful to know you felt supported. If you have any more questions or need further assistance, feel free to reach out anytime."
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Laura Deem

January 31, 2025

5  out of  5
rating by Laura Deem
"We switched to State Farm, thankfully, last year! Ali helped us get our policy set up - guiding us every step of the way ensuring we had the right policy and deductible that meets our needs! She is so knowledgeable and definitely an expert in insurance, not to mention very personable! She made the process of switching companies so easy!! 🥰 Since being with this State Farm office - no matter what we have questions about or needs we have, we can always reach someone in that office. They are all so kind and professional. I was surprised at how nice Sam was/is, but mostly shocked at him answering calls and being willing to offer any assistance we needed. Truly never been with such a hands on, helpful, amazing insurance office or company and we used to have USAA and have had Progressive. We never have to worry about reaching them - ever. We are so grateful to have a great group of individuals handling our insurance needs. They truly care and love what they do and it shows!! 🥰🥰 Thank you all so much!"
We responded:
"Thank you, Laura, for sharing your experience with us! I'm glad to hear that Ali was able to guide you through setting up your policy and that you found her expertise and personable nature helpful. It's wonderful to know that our team's dedication to being accessible and supportive has made a positive impact on your experience. Your kind words about our office's commitment mean a lot to us. "
Profile photo of Highest and Best Selves

Highest and Best Selves

January 30, 2025

5  out of  5
rating by Highest and Best Selves
"The best insurance agents and staff in Jacksonville are at this office! Since I travel a lot for my business it so comforting to know I have this amazing team always there to provide superior service and top notch products! Rachel is an absolute delight! I can always hear her smiling through the phone! Thank for all that you do!! T. Simmons"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Rachel's positivity shines through, even over the phone. We're grateful for your trust and are always here to support your insurance needs. Safe travels, and feel free to reach out anytime!"
Profile photo of Chris Simons

Chris Simons

January 30, 2025

5  out of  5
rating by Chris Simons
"I can't say enough about the excellent customer service at Sam Maimone State Farm. I've never met Sam however Rachel and other staff are fabulous. We all need support systems in life and I have one when it comes to insurance. Staff goes the extra mile to make sure I stay covered (sometime I forget LOL) I Love ❤️ love love this company and will never go anywhere else for insurance. Chris"
We responded:
"Thank you, Chris, for your wonderful feedback! I'm delighted to know that Rachel and the rest of our team have been able to provide you with the support you need. We're always here to help with your insurance needs, so don't hesitate to reach out anytime!"
Profile photo of Tania Jimenez

Tania Jimenez

January 30, 2025

5  out of  5
rating by Tania Jimenez
"Great Customer service , Rachel is my go to girl she is very helpful, she always helps with all of my questions. 🙂"
We responded:
"Thank you, Tania! I'm so glad to know that Rachel has been such a helpful resource for you. Our team is always here to assist with any questions you may have. We appreciate your feedback and look forward to continuing to support your insurance needs!"
Profile photo of David Castagnacci

David Castagnacci

January 28, 2025

5  out of  5
rating by David Castagnacci
"Maimone State Farm and especially agency representative Char'da were great in helping me to find the best homeowners insurance. Char'da was very professional and efficient in researching policy alternatives to fit my needs... and always friendly and caring. Thanks much to Maimone State Farm and Char'da!👏👍"
We responded:
"Thank you, David, for sharing your experience with us! I'm delighted to know that our office was able to assist you in finding the best insurance. Our professionalism and friendly approach truly make a difference. We're grateful for your trust in our office and are here for any future needs or questions you may have!"