State Farm® Insurance Agent Sam Maimone

"The performance of the team in the office is always exceptional. Polite effective and professional. All of our dealing with the team over the years have given great results and complete satisfaction."

"I am giving five stars because I had a wonderful experience working with the staff. They respond promptly, are always ready to help, reliable, and easy to work with."

"Tiffany was exceptionally helpful in answering my questions about making changes to my upcoming auto insurance policy. She spent a lot of time with me and was very knowledgeable in advising me about the pros and cons of various changes. Tiffany Brewer is to be commended in her service with Sam Maimone's State Farm Agency. Jan Anderson"

"Kudos to Rachel Lindley this morning. Very helpful with all my questions about some of the language in my homeowners policy. She took the time to fully explain and provide details and/or examples of what the terminology was referring to. I appreciate greatly her patience with my questions, her knowledge of my policy, and her friendly personality."

"The best customer service Rachel Lindley, I had all the attention and dedication to resolve my problem and also it was super helpful and quickly. I 100% recommend We thank you for your support."

"I had an outstanding experience with Sam Maimone State Farm Insurance and especially my agent Ali. From the very beginning, Ali was incredibly knowledgeable, patient and attentive to my needs. She took the time to explain all my options and helped me find the best coverage at the best price. I really appreciated how Ali went above and beyond to make sure I understood everything clearly and felt confident in my choices. The process was extremely smooth and I never felt rushed or overwhelmed. It’s rare to find such exceptional customer service these days and Ali truly made the whole experience a positive one. I would highly recommend both Sam Maimone and Ali to anyone looking for reliable, trustworthy insurance coverage."

"I really appreciate the attention to detail and patience Neal had with me. He was detailed professional and extremely knowledgeable. I would recommend this office to anyone that will listen."

"Here’s something unique and very nice that Ali does, with both my husband and I and the same for our daughter. When she compared our current pricing vs State Farm bundling, if it made sense to switch she recommended switching but if it wasn’t good for us to use State Farm she advised us to hang in to review in another 6 months. Of course State Farm was always the best cost! Ty Ali"

"Speaking with Ali and discovering how much State Farm can potentially save me in auto/home premiums has been eye-opening! I am delighted with this group's responsiveness and research on my behalf!!"

"We switched to State Farm, thankfully, last year! Ali helped us get our policy set up - guiding us every step of the way ensuring we had the right policy and deductible that meets our needs! She is so knowledgeable and definitely an expert in insurance, not to mention very personable! She made the process of switching companies so easy!! 🥰 Since being with this State Farm office - no matter what we have questions about or needs we have, we can always reach someone in that office. They are all so kind and professional. I was surprised at how nice Sam was/is, but mostly shocked at him answering calls and being willing to offer any assistance we needed. Truly never been with such a hands on, helpful, amazing insurance office or company and we used to have USAA and have had Progressive. We never have to worry about reaching them - ever. We are so grateful to have a great group of individuals handling our insurance needs. They truly care and love what they do and it shows!! 🥰🥰 Thank you all so much!"

"The best insurance agents and staff in Jacksonville are at this office! Since I travel a lot for my business it so comforting to know I have this amazing team always there to provide superior service and top notch products! Rachel is an absolute delight! I can always hear her smiling through the phone! Thank for all that you do!! T. Simmons"

"I can't say enough about the excellent customer service at Sam Maimone State Farm. I've never met Sam however Rachel and other staff are fabulous. We all need support systems in life and I have one when it comes to insurance. Staff goes the extra mile to make sure I stay covered (sometime I forget LOL) I Love ❤️ love love this company and will never go anywhere else for insurance. Chris"

"Great Customer service , Rachel is my go to girl she is very helpful, she always helps with all of my questions. 🙂"

"Maimone State Farm and especially agency representative Char'da were great in helping me to find the best homeowners insurance. Char'da was very professional and efficient in researching policy alternatives to fit my needs... and always friendly and caring. Thanks much to Maimone State Farm and Char'da!👏👍"

"If you want State Farm insurance, there are so many agencies to choose from. I've been using Sam Maiome for many years because the people in this agency are the best I have every experienced."

"I had initially switch my auto insurance with State Farm due to my current insurance being much higher. But after the six months my policy doubled and then after inquiring, they said it was due to inflation. But then the next six months of doubled again. So I shopped around found a better quote and called into, get my policy canceled. They argued with me that their policy was better. After receiving a renewal letter I realize they did not cancel my policy per my request. So I called in again and they told me that they would refund the money as long as I could email and a proof of Insurance with the other company. They did finally cancel my policy, but they only returned probably a day or two worth of insurance. So therefore, I am not going to be referring any future business to this outfit. If I could give them a zero star rating I would."

"Sam and his team are the absolute best!!!! They have went above and beyond to assist me with a claim even though that exceeds their requirements."

"I just love this Statefarm Agency, and it's team! Ever since I switched my insurance, I haven't wanted to look elsewhere. Sam Maimone and his team, especially Lilah, are just real lifesavers. They make insurance so easy and have just given me such peace of mind. Seriously, they take away the stress that comes with finding the right insurance. Best yet, they have saved me so much on my monthly insurance, and I have gotten some of the best rates. I can't praise this Statefarm team enough. They more than earn and deserve all the five-star rave reviews they get."

"I would that Brittany Ray for awesome job she does at state farm she go above an beyond to make sure I m happy and satisfied she is so nice friendly an I love her personality I also would like for her manager to see if she get moved up to a higher position cause she deserves it ever since I became a state farm family she always an as been the same friendly Brittany thank u for ur great service."

"I am so grad for Brittany she did a SUPURB job I am astonished I honestly wish I would take her on a date. She deserves a raise."

"Great people. Have been either statefarm for a long time. Rachel and allison are awesome."

"By far the best customer service ever this is One office. I don’t mind making my payments to what a bunch of great people here they are definitely good neighbors."

"I haven’t been with Sam and State Farm 2+ years. The experience has been pleasant and a 9/10 until recently it’s hard too get someone to follow up on issues or policy questions. There was a change to my policy that I was not aware of and I called multiple times to get answers and here we are a week later and no resolution"

"Constantly raising my rates, at double what I was paying last year, every time I call I just get excuses, would not work with. Edit: He's welcome to call me but the first quote I got was $80 less a month for similar coverage, but I've already called in and all I get told is basically there is nothing they can do except take away coverage, and its for someone without tickets or accidents"

"Rachel is the absolute best! She has offered some of the best offers State Farm had to offer and always keeps me updated on new offers. Not to mention every time I need something she is there whether it’s a payment, to help with mix ups or even a question. She’s been so great that I’ve actually referred my husband and son to this agency and we all have State Farm products and specifically deal with Rachel now. She’s awesome!"